The joint programme between the North Manchester General Hospital (NMGH) and Greater Manchester Mental Health NHS Foundation Trust (GMMH) repurposed an area adjacent to the Emergency Department to divert people in mental health crisis away from the busy A&E into a more appropriate area, staffed by mental health professionals and offer urgent appointments as part of the GM Urgent Care by appointment scheme.
‘The Green Room’, is a new facility which accepts patients who are experiencing a mental health crisis. They will be cared for in calm environment, away from the Emergency Department, which can often worsen crisis mental health situations.
Individuals needing critical mental health care are treated and supported by the most appropriate mental health professional. This has obvious benefits for the patient in crisis who receives timely care in the right place, but it also frees up staff in the Emergency Department to treat people who have urgent physical health needs.
Full article here
Source: Manchester Evening News, 4th August 2021