“This improvement journey will only succeed if the views of our service users, their families and carers, alongside those of our staff and stakeholders, are central to the development and implementation of our detailed plans.“
GMMH Trust 23rd February 2023
Go the Summary Report page on the GMMH website here
Read their statement below:
“In September, the BBC’s Panorama revealed appalling behaviours by some of our staff at the Edenfield Centre. In doing so the documentary shocked us all and shamed the vast majority of our hard-working colleagues, for whom patient care and safety is fundamental and absolute.
In November, the Care Quality Commission (CQC) published a lengthy report, based on their inspections of some services across our Trust earlier in the year, which identified a series of failings. Soon after, the Trust was placed into Segment 4 of NHS England’s Oversight Framework and enrolled into the national Recovery Support Programme. We welcome this support.
Early on, the Trust Board accepted responsibility for, and sought to understand the root causes of, these multiple and serious failures. We have commissioned a number of clinical reviews and other investigations, conducted by independent and expert bodies. Some of these are still underway and will report their findings in the coming months.
The pressing need for immediate – and long-term – change within our organisation is clear. The Board has recognised the scale of the challenge ahead and understands it will not be a simple or straightforward task. But we are firmly committed to remedying the problems that have so clearly emerged over the past year and improving outcomes and experiences for our service users, their families and our staff. We are also committed to doing so in a spirit of openness and collaboration.
On this page, you will read more about our Improvement Plan. This has been in development since last autumn and includes a number of immediate actions to tackle the most urgent quality and safety issues, alongside a comprehensive set of long-term ambitions to improve everything we do at the Trust, grouped into five themes:
Patient Safety
An Empowered and Thriving Workforce
Clinical Strategy
A Well governed Trust
An Open and Listening Organisation
This improvement journey will only succeed if the views of our service users, their families and carers, alongside those of our staff and stakeholders, are central to the development and implementation of our detailed plans.
We need your help to ensure we have identified the right areas for initial action and the ways in which these should be prioritised. Then, going forward, your continued engagement throughout our journey will also guide this shared vision into meaningful action, as we start to deliver these bold, long-term ambitions and measure the impact of the changes we make.
Our overall mission is to create the best possible place to work and the best possible place to be cared for – a high quality therapeutic environment which also produces the best possible outcomes for our service users. On behalf of the Board, thank you for your input and feedback – both now and into the future.”
Statement by GMMH Trust
CHARM 